Frequently Asked Questions

In addition to the FAQs listed below, please visit our Wigs 101 pages for addition product and wig information.

How do I wash my wig?
Both synthetic and Human hair wigs are washable we recommend following the manufacturers recommendations for care that accompany the product. The overview of the process is listed below.
Washing: Cleanse wig in cool water with wig shampoo (rinse thoroughly in cool water); a wig conditioner can also be used-again using cool water & rinsing thoroughly.
Drying: Gently blot excess water with towel (do not wring or twist). Shake wig vigorously and hang upside down to air-dry (usually overnight). Do not dry wig on head or stand, as this will stretch the cap. Do not brush wig when wet.
Setting (Optional): Use smooth magnetic type rollers with perm papers and dry at room temperature.
How long do wigs last?
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Do you have any special wigs for people with medical hair loss or sensitive scalps?
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Should I wear a wig cap?
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Can I trim or modify my wig?
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How do I know my order was placed?
Answer :
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What payment methods are accepted?
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What is the delivery time?
Both synthetic and Human hair wigs are washable we recommend following the manufacturers recommendations for care that accompany the product. The overview of the process is listed below. Washing: Cleanse wig in cool water with wig shampoo (rinse thoroughly in cool water); a wig conditioner can also be used-again using cool water & rinsing thoroughly. Drying: Gently blot excess water with towel (do not wring or twist). Shake wig vigorously and hang upside down to air-dry (usually overnight). Do not dry wig on head or stand, as this will stretch the cap. Do not brush wig when wet. Setting (Optional): Use smooth magnetic type rollers with perm papers and dry at room temperature.
Do you offer expedited shipping?
Both synthetic and Human hair wigs are washable we recommend following the manufacturers recommendations for care that accompany the product. The overview of the process is listed below. Washing: Cleanse wig in cool water with wig shampoo (rinse thoroughly in cool water); a wig conditioner can also be used-again using cool water & rinsing thoroughly. Drying: Gently blot excess water with towel (do not wring or twist). Shake wig vigorously and hang upside down to air-dry (usually overnight). Do not dry wig on head or stand, as this will stretch the cap. Do not brush wig when wet. Setting (Optional): Use smooth magnetic type rollers with perm papers and dry at room temperature.
Do I get a tracking number for my package?
Both synthetic and Human hair wigs are washable we recommend following the manufacturers recommendations for care that accompany the product. The overview of the process is listed below. Washing: Cleanse wig in cool water with wig shampoo (rinse thoroughly in cool water); a wig conditioner can also be used-again using cool water & rinsing thoroughly. Drying: Gently blot excess water with towel (do not wring or twist). Shake wig vigorously and hang upside down to air-dry (usually overnight). Do not dry wig on head or stand, as this will stretch the cap. Do not brush wig when wet. Setting (Optional): Use smooth magnetic type rollers with perm papers and dry at room temperature.
Do you ship internationally?
Both synthetic and Human hair wigs are washable we recommend following the manufacturers recommendations for care that accompany the product. The overview of the process is listed below. Washing: Cleanse wig in cool water with wig shampoo (rinse thoroughly in cool water); a wig conditioner can also be used-again using cool water & rinsing thoroughly. Drying: Gently blot excess water with towel (do not wring or twist). Shake wig vigorously and hang upside down to air-dry (usually overnight). Do not dry wig on head or stand, as this will stretch the cap. Do not brush wig when wet. Setting (Optional): Use smooth magnetic type rollers with perm papers and dry at room temperature.